Office Hours
After Hours by Appointment
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Would you like to create a personalized quote?
Kent Rouse
Office Hours
After Hours by Appointment
Address
Lake Villa, IL 60046-6559
Conveniently located on the west side of Milwaukee Ave. (Rt. 83) just north of Grand Ave. (Rt. 132).
Office Hours
After Hours by Appointment
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Would you like to create a personalized quote?
Office Info
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Office Info
Simple Insights®
How to file a renters insurance claim
How to file a renters insurance claim
Learn how to file a renters insurance claim and understand your renters insurance coverage.
Car maintenance tasks you can do yourself
Car maintenance tasks you can do yourself
To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.
Do your own taxes or hire a tax professional
Do your own taxes or hire a tax professional
Figuring out how to do your own taxes can seem complicated, but the alternative of hiring a pro can be spendy. Here's some help deciding!
Social Media
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Molly Shumate
Office Manager
License #16535193
Originally from Albuquerque, NM, Molly now lives in Gurnee and has spent the past decade working in the insurance industry. As our office manager, she is eager to assist customers in understanding their coverage options and the nuance of their policies. Every time Molly has the opportunity to help someone with a quote, a claim, a tow bill, billing inquiries, or a state-to-state move, it truly makes her day! Outside of work, Molly finds joy in long road trips with her husband on their Harley, indulging in scrapbooking, cross-stitching, and cozy winter reading. She also cherishes spending quality time playing games and traveling with her family. Molly and her husband have been happily married for 30 years. Together, they have two accomplished adult daughters and an old, gray Pug who bosses them around.
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Klaudia Jokanic
Account Representative
License #19449834
Klaudia is originally from Poland and has called Illinois home since her childhood. She has five valuable years of insurance experience! Klaudia cherishes the ability to help customers take care of the people and the things that they love the most. In her free time, you can find Klaudia fishing, hiking, drawing, and spending time with her amazing three-year-old daughter!
Viewing team member 3 of 8
Rebecca Pankow
Life Insurance Representative
License #18501322
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Austin LePage
Account Representative
License #21305179
Austin is from Lake Zurich and always enjoys meeting and engaging with new customers. Outside of work, he loves traveling, boating, and golfing. Austin, along with his older brother, graduated from Central Michigan University.
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Maria Zentis
Customer Relations Representative
License #2128270
Born and raised in Chicago, Maria currently lives in Lincolnshire and has nearly thirty years of valuable insurance experience! She is passionate about meeting and building relationships with our awesome customers. When she’s not working, Maria loves crocheting, reading, cooking, cheering on the Cubs, and spending time with her family, who she is incredibly proud of. Maria’s parents were born in Italy and she has five brothers, including Navy and Air Force veterans and a retired FBI agent. She is a loving aunt to many nieces and nephews and has six great-nieces and nephews. Maria has been married to her wonderful husband for 17 years!
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Tara Matkin
Account Representative
License #21217959
Tara is an Antioch native who loves working with our incredibly helpful and supportive team. She values the ability to assist customers in such a positive environment! Outside of work, Tara enjoys watching movies, going to the gym, and spending weekends with friends - whether it’s visiting a haunted house, enjoying pool days, or watching sports. She has a very tight-knit family, who she visits as much as she can. Tara and her mom are extremely close and love taking walks together with their two beloved Bulldogs!
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Sandra Simon
Customer Relations Representative
License #21033916
With over 40 years of customer service experience, helping people is truly in Sandra’s DNA. She is passionate about creating exceptional experiences and building meaningful relationships with customers. Sandra loves learning new things and thinking outside the box to empower both herself and others. For her, nothing is more rewarding than making a positive difference in someone’s day.
In her free time, Sandra enjoys listening to music, attending concerts with friends, spending time with animals (especially cats), going to sporting events, traveling and celebrating Halloween or anything scary. Sandra grew up in the Antioch area, where her family’s roots run deep—her parents and grandparents owned local businesses and her Godfather even served as mayor. Antioch holds a special place in Sandra’s heart and is a significant part of her family’s story, both for her and her children.
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Jennifer Lara
Account Representative
License #19322079
Jennifer is an Account Representative who speaks fluent Spanish and has four years of industry experience under her belt. She calls Round Lake home and loves interacting with and meeting our amazing customers! When she’s not in the office, you can find Jennifer gardening and attending baseball games or wrestling matches. She was born and raised in Evanston, and has three siblings.