State Farm® Insurance Agent Kent Rouse

"Rebecca was extraordinary helpful! She went above and beyond the call of duty! She had that protective Maternal mama bear instincts when helping me switch over from my previous insurance! It was very entertaining and fun to witness over the phone!"

"I’ve been with this State Farm agency for going on 12 years, and I couldn’t be happier with the service I’ve received over the years. I have my homeowners, auto, and life insurance policies with them, and they have always been there when I’ve needed them.

I’ve been working with Rebecca for quite some time now, and she is absolutely amazing! She is always so responsive, professional, knowledgeable, and incredibly fast at answering my questions or helping me with whatever I need. She never makes me feel like I’m bothering her, even when I have a million questions.

Most recently, Rebecca has been helping me with my life insurance policy, and she has gone above and beyond to make sure everything is explained clearly and taken care of. I truly appreciate how patient, helpful, and attentive she is.

After almost 12 years with this agency, I can honestly say I feel like I’m in good hands. Thank you, Rebecca, and the entire Kent Rouse team, for always taking such great care of me and my family!"

"I got recommended here hearing good things and today it hit my expectations and beyond, klaudia is the agent that helped me and she was really helpful and polite one of the best people u will ever deal with. Keep up the good work 👏 and much love ❤️"

"I had the pleasure of being helped by Sandra Simon and she was absolutely amazing! I am a young woman in her 20’s and get quite confused when it comes to matters like this. She was patient, explained everything in detail and eloquently, and made sure I understood everything. My family has been going to this location for years and I see why! Great staff and great service!"

"Molly did the BEST job assisting me. 10/10 would recommend. Thank you Molly!"

"Representative Brenden did a great job!"

"I want to say thank you to Rebecca for helping me out with getting everything I needed done in a rush she is great !"

"I just want to say that Rebecca is beyond AWESOME!! She’s caring, understanding, and very relatable! I will ALWAYS choose REBECCA for State Farm! Thanks again you’re THE BEST!"

"After nearly 20 years with our previous insurance company, we finally decided it was time for a change due to rising rates and a lack of support. We couldn't be happier that we reached out to Kent Rouse’s State Farm agency. Brendan Domek was absolute gold to work with—super responsive, thorough, and clear in explaining every detail of our new coverage. Best of all, he saved us over $1,000 a year! If you’re thinking about switching or just want a honest review of your current rates, I highly recommend giving Brendan and Kent’s team a call."

"I'm writing a review for my husband that wanted to add a full coverage for his classic vehicle. Initially the quote was stupid high buy KRYSTLE refuses to let that be and found a way to lower the quote/rate to the point that my husband was shocked how low the full coverage quote was. He doesn't know how Kent Rouse keeps finding his all star agents like Krystle and the rest of the team. Keep up the good work Krystle and the Kent Rouse team. Krystle and Kent Rouse team deserves 11 🌟 for taking care of my husband's insurance needs."

"Everyone with Kent Rouse - State Farm is so nice and extremely helpful. They helped me get a great price for my insurance."

"Worked with Krystle Hernandez she is an amazing agent and beyond helpful.. Highly recommend"

"Krystle Hernandez was very helpful, professional, and quick to resolve my insurance issue. I truly appreciate her excellent customer service and highly recommend working with her and the team!"

"Molly is great to work with ,Very kind."

"Klaudia is absolutely the best and very efficient. Sweet lady keep getting my insurance through her. State farm has been the best car insurance I have had so far!"

"This review is long overdue but Kent and his team did a fantastic job with auto and homeowners insurance that offered savings over our previous provider. I would especially like to highlight Brendan for his thorough and patient communication. I always had some "buyer's remorse" with the other provider but have no doubt we made the right decision to partner with State Farm and Kent's team."

"Quickly resolved my issue."

"I find Tara Matkin very professional, responsive, patient and very helpful throughout the entire process. She explained everything clearly, found me a great policy that works for me, and made it so hassle-free. Highly recommend!"

"Great job to Brendan Domek and State farm. All of my questions were completely answered and the process was quick and easy and the customer service support and follow through is very reassuring. I highly recommend Brendan. Laird"

"The other day I had to go into the office to touch base on some questions regarding my life insurance policy. I went into the office and was greeted by nothing by happy , smiling faces despite the monsoon we were having. That surely turned my morning around because I woke up on the wrong side of the bed. Anyways, I went in and thought I would be there a long time dealing with everything since I didn’t make an appointment. I was there a long time, but it wasn’t due to dealing with the policy, it was because I was having a great conversation with the staff. What an absolute treat to be able to staff such a great bunch of people. Nothing but helpful. Good job on Kent for keeping that atmosphere alive. I can’t thank Kent’s office enough as you’ve been nothing but great over the years. Thank you"

"My family has been customers of State Farm for many years. The customer service is great and we really appreciate them."

"I spoke with Rebecca who was very polite and knowledgeable in all aspects of my policy. Very helpful in answering my questions and I would definitely recommend speaking with her for all of your State Farm needs."

"Brendan was very patient with me, answered all of my questions and provided excellent service. I highly recommend him!"

"Thank you for the help and follow-up, Rebecca. She was responsive and would call back with answers."

"Great help, better rates, two thumbs up 👍👍"