State Farm® Insurance Agent Kent Rouse

"After nearly 20 years with our previous insurance company, we finally decided it was time for a change due to rising rates and a lack of support. We couldn't be happier that we reached out to Kent Rouse’s State Farm agency. Brendan Domek was absolute gold to work with—super responsive, thorough, and clear in explaining every detail of our new coverage. Best of all, he saved us over $1,000 a year! If you’re thinking about switching or just want a honest review of your current rates, I highly recommend giving Brendan and Kent’s team a call."

"I'm writing a review for my husband that wanted to add a full coverage for his classic vehicle. Initially the quote was stupid high buy KRYSTLE refuses to let that be and found a way to lower the quote/rate to the point that my husband was shocked how low the full coverage quote was. He doesn't know how Kent Rouse keeps finding his all star agents like Krystle and the rest of the team. Keep up the good work Krystle and the Kent Rouse team. Krystle and Kent Rouse team deserves 11 🌟 for taking care of my husband's insurance needs."

"Everyone with Kent Rouse - State Farm is so nice and extremely helpful. They helped me get a great price for my insurance."

"Worked with Krystle Hernandez she is an amazing agent and beyond helpful.. Highly recommend"

"Krystle Hernandez was very helpful, professional, and quick to resolve my insurance issue. I truly appreciate her excellent customer service and highly recommend working with her and the team!"

"Molly is great to work with ,Very kind."

"Klaudia is absolutely the best and very efficient. Sweet lady keep getting my insurance through her. State farm has been the best car insurance I have had so far!"

"This review is long overdue but Kent and his team did a fantastic job with auto and homeowners insurance that offered savings over our previous provider. I would especially like to highlight Brendan for his thorough and patient communication. I always had some "buyer's remorse" with the other provider but have no doubt we made the right decision to partner with State Farm and Kent's team."

"Quickly resolved my issue."

"I find Tara Matkin very professional, responsive, patient and very helpful throughout the entire process. She explained everything clearly, found me a great policy that works for me, and made it so hassle-free. Highly recommend!"

"Great job to Brendan Domek and State farm. All of my questions were completely answered and the process was quick and easy and the customer service support and follow through is very reassuring. I highly recommend Brendan. Laird"

"The other day I had to go into the office to touch base on some questions regarding my life insurance policy. I went into the office and was greeted by nothing by happy , smiling faces despite the monsoon we were having. That surely turned my morning around because I woke up on the wrong side of the bed. Anyways, I went in and thought I would be there a long time dealing with everything since I didn’t make an appointment. I was there a long time, but it wasn’t due to dealing with the policy, it was because I was having a great conversation with the staff. What an absolute treat to be able to staff such a great bunch of people. Nothing but helpful. Good job on Kent for keeping that atmosphere alive. I can’t thank Kent’s office enough as you’ve been nothing but great over the years. Thank you"

"My family has been customers of State Farm for many years. The customer service is great and we really appreciate them."

"I spoke with Rebecca who was very polite and knowledgeable in all aspects of my policy. Very helpful in answering my questions and I would definitely recommend speaking with her for all of your State Farm needs."

"Brendan was very patient with me, answered all of my questions and provided excellent service. I highly recommend him!"

"Thank you for the help and follow-up, Rebecca. She was responsive and would call back with answers."

"Great help, better rates, two thumbs up 👍👍"

"I worked with Rebecca and she was very helpful and polite!"

"I had a great experience working with Austin. He was very helpful and took time in helping me find the best coverage for my needs at a reasonable price.

I highly recommend this agency to anyone looking for reliable and trustworthy insurance support."

"Thanks to Tara for making my auto insurance search an easy choice. Very nice, professional, also made it very easy to understand all of my policies coverage. 10/10 would recommend."

"I recently had a chance to work with Brendan at the Lake Villa State Farm, and I honestly can’t say enough good things! He was so friendly and easy to talk to, making sure I felt totally comfortable with every part of the process. It’s such a relief to work with someone who is not only professional but also genuinely helpful and patient with questions. If you need an agent who really looks out for you, definitely go see Brendan!"

"Tara was really helpful and patient with me since I’m young and new to insurance. She explained everything clearly and made the process easy to understand. I felt comfortable asking questions and didn’t feel rushed at all. I really appreciate her help and would definitely recommend her!"

"Austin was extremely helpful and friendly. Really nice informational guy. I would recommend anyone to go with this company. Thanks again Austin you rock"

"My policy was transferred to Kent. His office discovered a serious error committed by a prior agent immediately. His office staff is incredible and have assisted me tremendously with the transition to a new insurance team. Kent and his staff are passionate about their jobs and it really shows. They presented multiple options between traditional policies and Hagerty policies to see which is the best fit. I really appreciate the time they have spent to make sure I am utilizing the best insurance products for my specific situations."

"Rebecca is my hero!!!"